Privacy Policy

This Privacy Policy explains how Earthnatural (referred to here as "the studio", "we", or "us") collects, uses, and protects information when you interact with our website, our contact form, or our written correspondence. The studio operates from 455 N Cityfront Plaza Dr, Chicago, Illinois, and the policy applies to every visitor regardless of location.

1. Information we collect

We aim to collect as little personal information as is reasonable for a business of our size. The categories below describe what we may receive.

1.1 Information you give us directly

• The full name you type into the contact form.
• The email address you provide so we may respond.
• The text of the message you send, including any context about your team or workplace.
• Any follow-up correspondence you choose to share by email or telephone.

1.2 Information collected automatically

• Basic technical details such as your browser type, screen size, and approximate region, gathered through standard server logs.
• A small set of first-party cookies that record whether you have already dismissed the privacy notice.

2. How we use information

We use the information you share for narrowly defined purposes: to reply to your inquiry, to schedule a discovery call, to prepare a proposal, and to keep an accurate record of our written agreements. We do not use your information to build advertising profiles, and we do not sell any personal data to third parties.

3. Lawful basis for processing

Where applicable, we rely on your explicit consent (provided when you tick the consent box on the contact form) and on our legitimate interest in operating a small consulting studio. You may withdraw consent at any time by writing to us at the address listed on the Contacts page.

4. Storage and retention

Contact form submissions are stored in our business email account and in a project management workspace used by our facilitators. We retain inquiries for up to 24 months so we can refer back to past conversations and follow up appropriately. After this period, records are deleted or anonymised unless a written agreement requires longer retention.

5. Sharing of information

We share information with a limited number of vendors that help us run the studio, including an email provider, a calendar service, and an invoicing platform. Each vendor is bound by its own data protection commitments. We do not share personal information with advertisers, brokers, or analytics platforms beyond what is needed for basic site performance.

6. Your rights

Depending on where you live, you may have the right to request access to the personal information we hold about you, to ask for corrections, to request deletion, or to object to certain processing activities. To exercise any of these rights, please contact the studio in writing. We will respond within a reasonable period and at no cost to you.

7. Children

This website is intended for adults working in or around corporate environments. We do not knowingly collect information from children under sixteen, and we ask that minors do not submit personal data through the contact form.

8. Security measures

The website is served over HTTPS. Internal access to inquiry records is limited to the small group of facilitators who need it. Our laptops use full-disk encryption, and we review access permissions on a quarterly basis. No system is perfectly secure, and we encourage visitors to avoid sharing highly sensitive information through web forms.

9. Updates to this policy

We may revise this policy as our practices evolve. When we do, we will update the "last updated" date at the top of the page. If a revision is significant, we will note it on the home page for at least thirty days.

10. Contacting us

For any privacy question, write to us at 455 N Cityfront Plaza Dr, Chicago, IL 60611, USA, or by phone at +1 312-595-4000. You can also reach the studio through the form on the Contacts page.